FAQ

We offer a hassle-free 30-day return policy. If you're not satisfied with your product for any reason, you can return it within 30 days of purchase for a full refund. No questions asked. We want you to be completely happy with your purchase.

Follow the product instructions carefully and install the grab on a suitable, clean, dry surface. Suction-style grabs should only be used on smooth, non-porous surfaces and checked before every use. For permanently mounted models, use the correct fixings and consider professional installation.

Shower grabs can be useful for older adults, people recovering from an injury, and anyone who wants additional support in the bathroom. Choose a grab with a comfortable position and suitable weight rating, and ask a healthcare professional or occupational therapist for advice if you are unsure.

Clean the grab regularly with a mild bathroom cleaner and dry it thoroughly. Check for looseness, cracks, worn fixings, or reduced suction before each use. Stop using it and replace or refit it if you notice any damage or movement.